bf89's Privacy Policy

bf89 is a safe and reliable online betting and casino platform for players in Bangladesh. We place the highest importance on the privacy of our users and are committed to protecting your personal information.

This privacy policy ("Policy") describes how bf89 ("we", "our") collects, uses, discloses, and protects your personal information. This policy applies to our website https://bf89.cam and all related services.

By using or registering on our platform, you are giving your consent to the terms of this privacy policy. If you do not agree with any term of this policy, please refrain from using our platform.

This policy may be updated from time to time. For any significant changes, we will notify you by email or through the platform.

bf89 collects the following types of information for the purpose of providing its services:

2.1 Identity Information

• Full name (in Bengali or English)
• Date of birth (for age verification)
• National Identity Card (NID) or passport number
• Gender
• Nationality and country

2.2 Contact Information

• Mobile number (linked to bKash, Nagad, or Rocket)
• Email address
• Current and permanent address

2.3 Financial Information

• Payment method details (bKash, Nagad, Rocket, Upay, or bank account number)
• Transaction history (deposits and withdrawals)
• Win and loss records
• Use of bonuses and promotional offers

2.4 Device and Technical Information

• IP address and geographic location
• Device type, operating system, and browser
• Cookies and session data
• Activity logs on the platform
• Connection duration and session statistics

2.5 Behavioral Information

• Preferred game types and betting patterns
• Time spent on the site and pages visited
• Customer service contact history

We collect your information through various means:

3.1 Direct Collection

We collect information that you provide directly during the registration process, account verification (KYC), deposit and withdrawal requests, and when contacting customer service.

3.2 Automatic Collection

Technical information is collected automatically during every activity on our platform — such as playing games, browsing pages, or logging into your account.

3.3 Through Third Parties

Financial service providers such as bKash, Nagad, or banks may share necessary financial information during payment processing. Trusted third parties may also be used for identity verification.

bf89 uses the information it collects for the following purposes:

4.1 Account Management

Your information is used to create, manage, and verify your account, to confirm your age, and to protect your identity.

4.2 Service Delivery and Improvement

Information is used to provide a customized experience based on your preferences and to manage promotional offers and bonuses.

4.3 Financial Transaction Processing

Financial information is necessary for processing deposits, withdrawals, and paying out winnings.

4.4 Security and Fraud Prevention

To ensure account security, detect fraud, prevent multiple accounts, and ensure responsible gaming.

4.5 Legal Compliance

To comply with applicable laws, meet regulatory requirements, and implement Anti-Money Laundering (AML) policies.

4.6 Customer Service

Information is used to respond to your complaints and questions, resolve issues, and improve service quality.

4.7 Communication and Notifications

To inform you about promotional offers, bonuses, new games, or service updates. You may opt out of such communications at any time.

bf89 follows the highest industry standards to protect your personal information. We apply the following security measures:

5.1 Technical Security

• All data transfers are secured with SSL/TLS encryption technology
• AES-256 encryption for stored data
• Regular security audits and vulnerability testing
• Firewall and intrusion detection systems
• Two-factor authentication (2FA) support

5.2 Administrative Security

• Only authorized personnel have access to your information
• All staff are bound by confidentiality agreements
• Regular staff training and awareness programs

5.3 Data Retention Period

How long your information is stored depends on the type of information and legal requirements. Generally:

• Active account data: for the entire duration the account remains open
• Financial transaction records: for the period specified under applicable law
• After account closure: for the period required by legal and regulatory obligations

bf89 never sells your personal information to third parties for commercial purposes. However, limited information may be shared in the following situations:

6.1 Payment Service Providers

Necessary financial information is shared with bKash, Nagad, Rocket, Upay, and banking partners to complete transactions. These partners operate under strict confidentiality agreements.

6.2 Game Software Providers

Game providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, NetEnt, Microgaming, or Ezugi may receive limited gameplay-related data, but they do not receive your personally identifiable information.

6.3 Legal Obligations

We may be required to disclose information under a court order, a lawful request from a government authority, or applicable law.

6.4 Business Transfers

In the event of a business merger, acquisition, or asset transfer, your information may be transferred to the new entity, but this privacy policy will continue to apply.

6.5 Identity Verification Services

Limited information may be shared with trusted identity verification service providers to complete the KYC (Know Your Customer) process.

bf89 uses cookies and similar technologies to improve your experience and ensure the smooth operation of the platform.

7.1 Essential Cookies

These cookies are essential for the basic functioning of the platform — such as maintaining login sessions, ensuring security, and saving basic settings. They cannot be disabled.

7.2 Functional Cookies

These cookies are used to remember your preferred language, display settings, and other customizations.

7.3 Analytics Cookies

These cookies help analyze the use of our platform to improve service quality. They do not collect any personally identifiable information.

7.4 Cookie Controls

You can reject or delete cookies through your browser settings. However, disabling essential cookies may limit some functions of the platform.

With respect to your personal information, you have the following rights:

8.1 Right to Access Information

You can request at any time to find out what information we are storing about you.

8.2 Right to Correct Information

You have the right to request correction if there is any error or incompleteness in your information.

8.3 Right to Delete Information

In certain circumstances you can request that your information be deleted. However, some information may need to be retained for a specific period due to legal obligations.

8.4 Right to Object to Processing

You have the right to object to marketing communications and non-essential data processing.

8.5 Right to Portability

You have the option to request your data in a structured, machine-readable format.

bf89 strictly refrains from providing services to anyone under 21 years of age. This platform is for users aged 21 and above only.

Age verification is mandatory at the time of registration. If any user registers with false information or it is later found that they are under 21 years of age, we will immediately:

• Close the relevant account
• Arrange to delete the collected information
• Notify the relevant authorities where applicable

If you believe a minor is using our platform, please contact us.

We may review and update this privacy policy from time to time. In the event of a policy change:

• The updated policy will be published on the bf89.cam website
• The date of the change will be noted at the top of the policy
• For important changes, a notification will be sent to the registered email
• Continuing to use the platform after changes will be taken as consent to the updated policy

We advise you to review this policy regularly so that you stay informed about the latest information.

If you have any questions, concerns or requests about this privacy policy or the use of your personal information, please contact us through the following: